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Adhere to the goods and services

Under the impact of the electricity suppliers, more and more retail companies can not find the direction, are crying out to the transformation, to embrace the Internet, to be combined with the electricity suppliers, but the final effect is not less money, the effect is not obvious.

Investigate its fundamental, or the change of thinking consciousness。 Because they can not adapt to the mobile Internet era, the way to provide goods and services has changed。 To accept the new thinking in the process of transformation, and all kinds of new words and new concepts to get confused and disoriented。 Electricity suppliers in the tens of billions of dollars of revenue, so that the retail business is also impetuous up, forget the fundamental retail。

For retail businesses, it's time to return to goods and services. No matter how fierce competition in the future, will eventually be attributed to the commercial logic of goods and services.

The goods and services are not only limited to the commodity itself, but also will have more connotation and extension. The object of the service includes both existing and potential customers, as well as partners.

For customers, the service is a pleasant shopping experience, shopping and even away from the shopping itself, but to the shopping environment and the atmosphere of a sense of pleasure, and even in the pass time. In short, the service is the various needs of customers shopping, retail enterprises should take into account.

For retail business partners, the service is not a simple cost reduction for the supplier, or engage in promotions and other disguised charges. The focus of the retail business should be from the supplier "charges" to the goods, and then from the goods to the service. To facilitate the consumer's point of view for the supplier to make demands or suggestions, upgrade services.